Process Public Interfaces utilizes a design process that involves an ongoing collaboration with you and your team. Together we discover, define, develop and deliver a world-class user-centered experience. 1. We discover how you, your community, and guests interact.2. We define a scope of work and a thoughtful plan of action.3. We develop, test, and iterate through a collaborative process.4. We deliver what you need with the flexibility to grow and evolve.